Exchanges & Returns
If you wish to exchange or be reimbursed for the merchandise purchased, we ask you to do so via mail (mailto: email@example.com), preferably in response to the confirmation e-mail you received after you placed your order.
It is absolutely necessary:
- Any claims for exchange or reimbursement need to be made within 14 days of delivery.
- the goods need to be in perfect condition with their original labels.
- the goods need to be returned in their original packaging.
We take great care in making sure our products leave our premisses in perfect condition, but of course, errors do happen… If you are to receive a faulty garment, we shall exchange and ship it to you on our expense.
Please ship any items that need to be exchanged to:
c/o Francesco Mugnaini
Piazza San Francesco 6
52029 Castiglion Fibocchi, AR